Service requests

Elephant customers — if something doesn’t feel right or you need assistance, submit a service request below. Our team will get back to you within 24 hours.   

If you’re experiencing an urgent issue, please call our service line. We’re not a 24/7 emergency service, but this is the quickest way to get your issue in front of our team during business hours.

 Service lines: 
 Colorado: (720) 418-8663 (select option 3)
 New England: (617) 720-2286 (select option 3)
 Los Angeles: (626) 532-4009 (select option 3)